Tri Valley Auto Repair And Diesel ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trivalleyautorepairoffers.com or interact with us, including when you opt into SMS/text message communications. Please read this policy carefully. If you do not agree with its terms, please do not use our website or services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, vehicle information, and any other information you voluntarily provide when submitting a form or contacting us.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
Communications Data: Records of SMS messages sent and received, opt-in and opt-out requests, and any other communications between you and Tri Valley Auto Repair And Diesel.
3. How We Collect Information
We collect information in the following ways:
Directly from you when you fill out a contact or opt-in form on our website
When you call, email, or otherwise communicate with us
Automatically through cookies and similar tracking technologies when you visit our website
4. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and service requests
Schedule and confirm appointments
Send SMS messages you have opted in to receive, including service reminders, appointment confirmations, and promotional offers
Improve our website and services
Comply with applicable legal obligations
5. SMS / A2P Messaging Compliance
5.1 Opt-In We only send SMS messages to individuals who have explicitly opted in by checking the consent checkbox on our website opt-in form at trivalleyautorepairoffers.com. Consent is not a condition of any purchase or service.
5.2 Message Frequency Message frequency varies. You may receive up to 3 messages per month.
5.3 Message and Data Rates Standard message and data rates may apply depending on your mobile carrier and plan.
5.4 Opt-Out You may opt out of SMS communications at any time by replying STOP to any message you receive from us. You will receive one final confirmation message acknowledging your opt-out. Reply START at any time to re-subscribe.
5.5 Help Reply HELP to any message for assistance, or contact us directly at [email protected].
5.6 No Third-Party Sharing We will not share, sell, rent, or transfer your phone number or any personal information to third parties for their own marketing purposes. Your information is used solely to communicate with you on behalf of Tri Valley Auto Repair And Diesel.
6. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following limited circumstances:
Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business, subject to confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Protection: To protect the rights, property, or safety of Tri Valley Auto Repair And Diesel, our customers, or others
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. SMS opt-in and opt-out records are retained for a minimum of 4 years in accordance with CTIA guidelines.
9. Your Rights
Depending on your location, you may have the right to:
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
11. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Tri Valley Auto Repair And Diesel Website: trivalleyautorepairoffers.com Email: [email protected]
